Return & Refund Policy
Thank you for shopping at Kronictron.com. If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
1. Unused and in the same condition that you received it.
2. Your item must be in the original packaging.
3. Your item needs to have the receipt or proof of purchase.
How do I return my product?
Send us an email to firstname.lastname@example.org or call +16477954858.
You can also reach us at our customer service live chat.
Options when returning your product:
FOR U.S. AND Canada, Customers, you may return the product in 2 ways:
A. Replacement: We will replace damaged, defective, or incomplete items.
Important Information: We’re unable to ship to addresses not located within the continental USA (Except Canada) such as U.S. Virgin Islands, Puerto Rico, Hawaii, and Alaska.
B. Refund: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.If your return is approved, we will initiate a refund to your PayPal. (If you would like to receive your refund on a different method, let us know).
You will receive the credit within a certain amount of days, depending on PayPal or your card issuer’s policies.